Terms and Conditions
By using our website and making a reservation at SerenitySands, you agree to be bound by the following terms and conditions:
Reservations
- **Minimum Age:** You must be at least 18 years old to make a reservation.
- **Guarantee:** Some reservations may require a credit card guarantee or deposit to hold the room.
- **Confirmation:** You will receive a confirmation email upon completion of your reservation. Please review the details carefully and contact us if there are any discrepancies.
Payment
- **Payment Methods:** We accept various payment methods, which will be displayed during the booking process.
- **Taxes and Fees:** All displayed rates are exclusive of applicable taxes and resort fees. The final cost of your stay will be reflected during the booking process.
Arrival and Check-In/Check-Out
- **Check-In Time:** Check-in time is typically after [Check-In Time] pm. Early check-in may be available for an additional fee (subject to availability).
- **Check-Out Time:** Check-out time is typically by [Check-Out Time] am. Late check-out may be available for an additional fee (subject to availability).
- **Identification:** A valid government-issued photo ID and the credit card used for the reservation may be required at check-in.
Cancellation Policy
Our cancellation policy varies depending on the rate plan you choose. Please review the cancellation policy during the booking process.
Smoking Policy
SerenitySands is a [Smoking Policy, e.g., non-smoking] property. Smoking is strictly prohibited in all guest rooms and public areas. A cleaning fee may be charged for violations of this policy.
Pet Policy
SerenitySands may or may not be pet-friendly. Please refer to our pet policy page for details on any restrictions or fees associated with bringing your pet.